FAQS

ORDERS

Your order should take about 2 to 5 business days once shipped depending on your location.

DOMESTIC ORDERS 

Your order should take about 2 to 5 business days once shipped depending on your location.

INTERNATIONAL ORDERS

All international orders will be shipped via UPS 5 day delivery at the customer’s expense.

 LOST PACKAGES

Dcaged is not responsible for any lost or stolen packages once it has been shipped from our facility. Orders are sent to the exact address given to us for shipping. We are not responsible for the cost of lost or returned packages due to a wrong address.

 RETURNS

We guarantee our merchandise to be free of manufacturing defects and will accept any defective items for refund or exchange. Dcaged will issue a refund within 30 days of purchase in the form & amount tendered for the original transaction. After 30 days, no refund of any kind will be issued*

 All returns or exchanged items must be unworn, unused, and in their original condition with receipt and all tags attached.

 Sale merchandise is FINAL SALE and not eligible for return or exchange.

 Please note: We only process returns and exchanges that where purchased via the online store. Footwear purchased from department stores or specialty stores must be returned to the store in which it was purchased.

 SIZING

Our shoes come in European sizing - please adhere to the international size conversion chart below:

 

 

 

 

 

 

 

 

 

 

DCAGED FOOTWEAR SIZE CONVERSION CHART

 

 

             

 

 

 

MENS FOOTWEAR

 

 

EUROPEAN SIZING

40

41

42

43

44

45

 

 

US SIZING

7

8

9

10

11

12

 

 

             

 

 

             

 

 

 

WOMEN'S FOOTWEAR

 

 

 

EUROPEAN SIZING

36

37

38

39

40

 

 

 

US SIZING

6

7

8

9

10

   

 

 

 

 

 

 

 

 

 

 

If you order the wrong size, let us know! We'll do our best to work with you to get the perfect fit.
For returns, please send an email to CS@Dcaged.com

WHOLESALE

Please email all wholesale inquiries to Sales@Dcaged.com 

CONTACT

Alfonso@Dcaged.com

For questions regarding orders, please make sure to include your name and order number in your message.